Smart Savings Hub
Find answers to our most frequently asked questions.
Paying in and withdrawing
- How do I set up auto-save?
- How do I pay into my Smart Saver?
- The app isn’t working, how can I view my savings and withdraw money?
- Which banks are compatible with instant bank transfers?
- How do I delete a linked bank account?
- Why do you need to verify my bank account?
- When can I withdraw my money?
- Why is my bank not recognising Zopa when I try to pay into my Smart Saver?
- Why can't I see my linked bank account when I add money via instant bank transfer?
- How do I see if my bank account has been verified by Zopa?
- How long do money transfers take?
- It's been over 2 hours and my payment still hasn't arrived, why?
- Why did I receive more money than I withdrew?
