Smart Savings Hub
Find answers to our most frequently asked questions.
General
- How safe is my money? What is 'FSCS' protection?
- The app isn’t working, how can I view my savings and withdraw money?
- What does AER mean?
- Can I open an account by post?
- If you don't have a branch how do I get help?
- Can I save as a business?
- Can I open a joint account?
- Are there any fees to pay?
- What happens if the account holder passes away?
- Can I set up Power of Attorney on a Zopa account?
- My tax residency has changed – what should I do?
- How do I make a complaint about my Zopa product?
- What happens to my money when I save with Zopa?
