To help us verify your home address when applying for our bank account, please make sure: 

• The address on the document you upload matches the one on your application. 

• The document hasn't expired. 

• All 4 corners of the document are visible, with no details cropped out. 

 We accept clear photos or scans of paper documents, or PDFs of digital documents. 

 Here's a full list of the proof of address documents we accept: 

• Driving licence from the UK / EU / EEA / Swiss, this includes full paper and photocard driving licences and photocard provisional licences. 

• HMRC tax assessment, valid for the current year. 

• Recent evidence of entitlement to a state or local authority-funded benefit scheme, valid for the current year. 

• Utility bill, excluding mobile phone bills, dated within the last 3 months. 

• Local council rent or council tenancy agreement, dated within the last 12 months. 

• Correspondence from local authority over tenancy agreement, dated within the last 12 months. 

• Mortgage statement, dated within the last 12 months. 

• Bank statement, dated within the last 3 months. 

• Credit card statement, dated within the last 3 months. 

• Local authority tax demand or statement, dated within the last 12 months. 

• Solicitors' letter confirming recent house purchase or land registry. 

• Benefit book or original notification letter from the Department for Work and Pensions, valid for the current year. 

 If you’re still having trouble, please get in touch with our team.