1. Open the Zopa app and head to your Smart Savings Hub.
2. Tap Manage in the top right corner, then Account information and Close account. If you have money left in your account, you’ll be prompted to withdraw.
3. Confirm you want to close your Smart Saver.
If you have any actively Boosted pots, you won’t be able to close your account just yet. You’ll need to give notice on any Boosted pots and withdraw your savings before following the steps above.
If you have a Smart ISA, you'll need to close that before you can close your Smart Saver.
Just so you know, this process only closes your Smart Saver — not your Zopa account. Your Zopa log-in details and marketing preferences won’t be affected. If you have another Zopa product, like Fixed Term Savings, this won’t be affected either.
If you do want to close your Zopa account completely, check out this FAQ.
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