We don’t currently offer payment holidays. However, if you’re struggling with your loan repayments, our specially trained team are on hand to chat through the options available to you. You can find the best way to reach them here, or check out our FAQ for more detail. 

Others who can help 

Organisations, such as PayPlan, give free, impartial and confidential advice, and contacting them won’t impact your credit score. They’ll help you check out your options, explore solutions and support you through every step of your journey to becoming debt-free.  

  To contact PayPlan you can call them on 0800 280 2816, Monday to Friday 8am-8pm or Saturday 9am-3pm, chat to them online or request a call back from PayPlan. Or you can use this secure online debt solution tool to get the advice you need  

 You can also find free and impartial money guidance through Money Helper. Money Helper offer in depth guides to improve your finances, tools and calculators to help keep track and plan ahead as well as support over the phone and online.   

What's a payment holiday?

A payment holiday is a temporary break from your regular loan repayments. It's important to note, you'd need to make up for any repayments not made during the break and interest may still be applied to your loan over this period.