We can’t extend the term on your existing Zopa loan. However, if eligible, you could consolidate your existing debt — including both Zopa and non-Zopa debt — into a new, longer-term loan with us. Click here to find out what rate we could offer you without affecting your credit score.  

If you’re struggling with your loan repayments 

Our specially trained team are on hand to chat through the options available to you. You can find the best way to reach them here, or check out our FAQ for more detail. 

Others who can help 

Organisations, such as PayPlan, give free, impartial and confidential advice, and contacting them won’t impact your credit score. They’ll help you check out your options, explore solutions and support you through every step of your journey to becoming debt-free.  

  To contact PayPlan you can call them on 0800 280 2816, Monday to Friday 8am-8pm or Saturday 9am-3pm, chat to them online or request a call back from PayPlan. Or you can use this secure online debt solution tool to get the advice you need  

 You can also find free and impartial money guidance through Money Helper. Money Helper offer in depth guides to improve your finances, tools and calculators to help keep track and plan ahead as well as support over the phone and online.