When you request a transfer in, we open a new Access ISA pot — named 'Transfer in' — in your Smart Savings Hub. Don't worry, this isn't a new ISA, it's just another pot within your existing Smart ISA. Once your transfer's complete, you'll be able to move your money and keep or delete this pot.

Remember, although you only have 1 cash ISA, you can have up to 20 pots in your Smart Savings Hub.