If you’re not sure what option is best for you or need more time review your finances, we could place your account on a short hold.
During your hold, we won’t contact you asking for payment, giving you the space you may need to seek debt advice or use this budgeting tool to see what’s affordable for you.
Important things to note:
We’ll need to report any missed payments during your hold to credit reference agencies
The hold will be applied to all the Zopa credit products you have
Free impartial debt advice is on hand
We’re not able to provide debt advice, but there are others who can. Organisations, such as PayPlan, give free, impartial and confidential advice and contacting them won’t impact your credit score.
PayPlan
0800 280 2816Monday to Friday 8am-8pm or Saturday 9am-3pm.
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