This depends on the type of pots you have with us. Here’s a breakdown of the details:

Smart Saver

• Access pots

  • The interest rate on Access pots is variable, which means it can move over time changes in the savings market.

  • If your interest rate is going up, we’ll apply the new rate immediately and let you know about the change via email.

  • If your interest rate is going down, we'll give you a heads-up via email at least 14 days before the new rate is implemented.

• Boosted pots

  • The interest rates on 7, 31 and 95-day Boosted pots are set at a certain percentage below the Bank of England base rate. We have the right to change these percentages, and we’ll notify you via email if we ever do.

  • If the base rate changes, your Boosted pot interest rate will change by the same amount within 2 business days, and we'll give you a heads up via email afterwards.  

Smart ISA

• Access ISA pots

  • The interest rate on Access ISA pots is variable, which means it can move over time based on changes in the savings market.

  • If your interest rate is going up, we’ll apply the new rate immediately and let you know about the change via email.

  • If your interest rate is going down, we'll give you a heads-up via email at least 14 days before the new rate is implemented.

• Fixed Term ISA pots

  • The interest rate on Fixed Term ISA pots is fixed for the duration of the term. This means we can't change the rate until your fixed term has ended.

Click here to see a list of all the changes we've made to our interest rates over time.