Managing Your Account

On this page, you’ll find all helpful information on how to manage your account via your Merchant Portal.

Get step-by-step support to find out about:

Step 1 –  Click the “My Store” tab on the left of your screen and select your store.

 

Step 2 – All Orders are shown in this screen.

Retailer Super Admin Users will be able to see all orders, whereas User Executives will only be shown orders that they have created:

 

 

Step 3 –  Select “View Order” next to order you wish to view:
arrow pointing to “view order” in above screenshot list of orders

 

Step 4 – Once selected, the order details will appear as shown below:

 

 

For information on how to create, track and manage your finance orders, click here.

For support with User Management, click here.

For a walkthrough of your Merchant Portal dashboard, click here.

 

If you’d like additional support, please contact your account manager.

If you haven’t logged in to your Merchant portal, you can request log in details by emailing retailersuccess@dividebuy.co.uk

Already got your details? Click here to log in to your Merchant Portal.

If you haven’t accessed your Merchant Portal yet, you can request log-in details by emailing  retailersuccess@dividebuy.co.uk

 

Got your log in info? Click here to access your Merchant Portal using your account details.

Need help?

If you’ve got questions about selling retail finance to your customers, our expert team is here to help!

 

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