The results
We gave Grass Warehouse higher credit limits and better lending options to drive growth:
We recently saw our sales jump to roughly £120k a day online, lasting an entire month, which has been an overwhelming and extremely positive response. It’s a sign that our partnership with DivideBuy is providing exactly the kind of service our customers need.
James Harper, Managing Director, Grass Warehouse
Who is Grass Warehouse?
Walton Flooring Centre was established in 2011 and has grown into one of the largest family-owned flooring companies in the North West.
Alongside its three flagship stores across Merseyside, it has also launched its online-only subsidiary, Grass Warehouse, which focuses on supplying both real and artificial grass for gardens across the UK. Managing Director James Harper then decided it was time to grow online.
The Challenge
Grass Warehouse trialled various credit lenders in the hopes of finding a partner who could offer a similar high service level that its customers were used to.
Unfortunately, each provider had serious flaws, from a lack of approval rates to cumbersome customer journeys. This was causing Grass Warehouse to lose a significant number of customers.
The Solution
Grass Warehouse turned to DivideBuy after seeing that it was working with leading mattress company, Simba Sleep. Simba offered the exact interest free payment experience that Grass Warehouse wanted to provide its customers.
After collaborating on a proof of concept in March 2020, DivideBuy proved it could solve the key issues that Grass Warehouse was facing – low acceptance rates, weak integration of payment solution, and poor user experience. The full solution was up and running by April.
Book a Demo
Our credit engine is so seamless, we can demo our solution in minutes. Experience our transformative customer journey in real-time and book a slot with our experts now.
What our customers say
Read more about how we’re delivering results for merchants in your sector
AMC got in bed with Zopa to provide their customers with alternative and instant ways to spread the cost.
Charles & Ivy increased average order and conversions thanks to 82% approval rates with retail finance.
There was no lounging about on sales for Furniture Maxi with our retail finance solutions.
