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The results

Here’s what we delivered for Furniture Maxi.

Increased AOV

We boosted basket value for Furniture Maxi to £760 with retail finance.

High approval rates

Furniture Maxi’s customers experienced approval rates of 80% thanks to smarter lending.

Increased sales
revenue

Our flexible finance solution drove a whopping £2.1m revenue uplift.

We have years of experience in the home furnishing industry. We know our products very well and work closely with our suppliers to ensure the best prices for our customers without compromising on quality. We know what ‘good’ looks like, and that’s why we’ve chosen Zopa’s finance solution, DivideBuy. It’s just that simple.

Helen Yu, Managing Director, Furniture Maxi

Who is Furniture Maxi?

Started in 2016, Furniture Maxi is an online retailer specialising in top quality home furniture, with a taste for the latest and best designs at astonishing prices.

 

The company’s products are handmade with great attention to detail. Furniture Maxi also works with the UK government to support its employees, their families and people in need by creating various job opportunities and continuously giving donations. The business is also proud to support locally produced furniture and buys or manufactures many of its products in the UK.

 

www.furnituremaxi.com

The challenge

To help make its products more accessible to customers, Furniture Maxi decided to offer retail finance.

 

Having never partnered with a provider before, the company was looking for a solution which would help increase its customer base, whilst boosting its average order value. However, they needed a provider who could also offer longer term options, letting customer spread the cost over time to make affordable monthly instalments.

Approval rates

The business wanted as many customers as possible to be accepted.

Average order value

Any credit offering needed to boost basket value and encourage higher spend.

Sales and revenue

The business was keen to only partner with a finance provider who could boost sales.

The solution

Furniture Maxi settled on DivideBuy, Zopa’s retail finance solution. With a sub-2-minute credit journey, simple application process and finance options up to 12 months, DivideBuy became an instant hit with customers.

 

The solution delivered consistent levels of approval rates, with 80% of approved customers going on to complete a sale. This allowed Furniture Maxi the level of predictability needed to inform its future sales objectives. Since launching DivideBuy on its website in April 2023, the company has experienced a £2.1m revenue uplift from credit sales.

Book a Demo

Our credit engine is so seamless, we can demo our solution in minutes. Experience our transformative customer journey in real-time and book a slot with our experts now.

Please note, a minimum turnover of £5M and minimum trading period of 24 months is required to offer Zopa’s finance solutions.

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