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The results

By partnering with Zopa, Charles & Ivy were able to grow incrementally, due to:

Increased approval rates

Zopa’s tech-based lending engine delivered approval rates of 82% for Charles & Ivy.

Higher credit limit

Zopa was able to offer Charles & Ivy customers a £6,000 credit limit.

Better basket value

As a result of the higher credit limit offered by Zopa, average order value increased significantly.

Charles & Ivy began with a simple observation: conventional fencing and screening is unremarkable, dull and maintenance-heavy. The same applies to finance provision with long application processes and poor user journeys that make customers walk away. DivideBuy’s agile finance solution caters perfectly to our customers’ needs and appetite. We’re glad to partner with them on our mission to make high-end products affordable.

Alexander Dobson, Head of Commerce, Charles & Ivy

Who are Charles & Ivy?

Charles & Ivy have made it their mission to create a stylish, durable, low-maintenance modular fencing system that enables people to transform and personalize their gardens.

 

As their range of superior products took the market by storm, their offer has evolved to products that elevate interior spaces as well. The company wanted to offer retail finance so customers could access their full range of products in an affordable way.

 

www.charlesandivy.co.uk

Approval rates

Not enough customers were being approved for the finance orders that they wanted.

Low credit limits

Charles & Ivy’s higher-ticket items weren’t being serviced by other credit providers.

Limited revenue

Due to low approvals and credit thresholds, finance options weren’t delivering for the business.

The Challenge

The company wanted to offer retail finance so customers could access their full range of products in an affordable way.

 

Having never offered credit in the past, Charles & Ivy began their search for a provider, when they encountered some concerns.

The Solution

Charles & Ivy settled on Zopa’s retail finance solution, DivideBuy, to offer retail finance to customers.

 

DivideBuy acted quickly to meet the needs of customers based on feedback, offering Charles & Ivy a seamless finance solution which yielded strong results.

Book a Demo

Our credit engine is so seamless, we can demo our solution in minutes. Experience our transformative customer journey in real-time and book a slot with our experts now.

Please note, a minimum turnover of £5M and minimum trading period of 24 months is required to offer Zopa’s finance solutions.

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