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The results

We didn’t sleep in the job when it came to driving growth for Nectar:

Increased sales

Our finance solution delivered 45% higher sales than Nectar’s competitor.

High conversion rates

The business experienced 49% average conversion rate for finance.

Increased conversions

Our retail finance options drove a 29% increase in conversions.

We partnered with DivideBuy to help increase our conversion rates, while offering our customers a better credit experience. Our conversion rates are now up by 29%, and we’re glad to have DivideBuy supporting us in our next stages of growth.

Nectar, UK

Who is Nectar?

Launched in the United States in 2016, Nectar is one of the world’s fastest growing direct-to-consumer sleep product companies.

 

Since launching in the UK in 2018, Nectar has already achieved impressive growth thanks to its unique 365-night mattress trial and forever warranty. British made and produced, Nectar Sleep is also the UK’s only 100% climate neutral ‘bed in a box’ mattress.

 

www.nectarsleep.co.uk

The challenge

Nectar had built a strong brand overseas and was keen to maintain its stellar reputation in the UK.

 

It was also looking to boost growth through increased conversion rates across its eCommerce site. However, it began to experience issues with its chosen POS finance provider.

Poor customer service

Customer complaints around the lack of quality service from its finance provider impacted Nectar’s ratings.

Low conversion rates

Not only were there significant issues with poor customer service, but Nectar’s credit conversion rates were unacceptably low.

Low approval rates

A key driver behind Nectar’s decision to offer POS finance was offering more shoppers the chance to access quality products that might be otherwise out of reach.

The solution

The brand decided it was time to look at an alternative finance provider who could deliver growth and an exceptional customer experience – and decided on DivideBuy .

 

After just one year with DivideBuy, Nectar found its credit performance significantly improved. Divide Buy’s agile technology, combined with its highly-rated customer service approach and flexible lending capacity made it the perfect fit for Nectar.

Book a Demo

Our credit engine is so seamless, we can demo our solution in minutes. Experience our transformative customer journey in real-time and book a slot with our experts now.

Please note, a minimum turnover of £5M and minimum trading period of 24 months is required to offer Zopa’s finance solutions.

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