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The results

We drove strong results for Cosatto with flexible retail finance solutions that delivered:

Quick and simple payments

Our sub-2-minute journey kept customers in the sales pipeline.

High borrowing limit

Our regulated finance journey offered a £12,500 borrowing limit.

Upselling

Customers were presented with alternative borrowing options for finance.

Cosatto’s mission is to create clever stuff for happy babies. We’re always looking for new, innovative ways to improve our customer experience and offer as many payment options as possible. Zopa’s retail finance solution, DivideBuy, means our customers can access our higher-ticket items for their little ones, and spread the cost over longer periods of time thanks to its regulated lending options.

Andrew Kluge, Executive Chair, Cosatto

Who is Cosatto?

Established in 1981, Cosatto is a company that combines Italian heritage with Bolton roots to provide colourful, quality products for babies.

 

Their groundbreaking range of highly-rated products includes prams, pushchairs, car seats, high chairs, and more, with a 4-year guarantee and no-hassle home delivery. Understanding that having a child can be a costly experience, Cosatto wanted to offer their customers as many payment options as possible.

 

www.cosatto.com

Low credit limits

Other credit providers couldn’t provide the necessary credit threshold for customers.

Speed of journey

Long and cumbersome payment applications saw customers drop out of the journey.

Flexible finance options

Cosatto needed a provider who could service its broad range of customer profiles.

The Challenge

Cosatto partnered with multiple retail finance providers, who offered a range of lending options between them.

 

However, the business was looking to partner with a provider who could offer finance for their higher-ticket items, as they were seeing some issues with their other providers in this regard.

The Solution

Cosatto decided to replace one of its existing providers with Zopa’s retail finance solution, DivideBuy, to boost sales of its more expensive products.

 

With regulated and unregulated interest free and interest bearing options which offered a higher credit limit, Zopa’s product suite was the perfect solution for Cosatto’s dilemma. Thanks to a seamless customer journey and a superior decisioning engine, Cosatto began experiencing an increase in approval rates for higher-ticket items.

Book a Demo

Our credit engine is so seamless, we can demo our solution in minutes. Experience our transformative customer journey in real-time and book a slot with our experts now.

Please note, a minimum turnover of £5M and minimum trading period of 24 months is required to offer Zopa’s finance solutions.

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