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The results

By offering our retail finance options, JamGolf boosted sales and performance:

Best in class journey

Our sub-2-minute customer journey meant quick and simple payments.

Increased Conversion

Thanks to longer-term lending options, more customers completed purchases.

Better R&A

Our account management team delivered reporting and analytics for growth.

Offering customers multiple finance options is a key part of our mission to make golf more accessible to everyone. Finding a retail finance provider who could deliver the approval rates and amazing customer experience we needed was very important. DivideBuy’s tech-first lending platform, along with its data-rich reporting and highly-rated customer journey meant it was the right fit for JamGolf.

Matthew Groves, Director, JamGolf

Who are JamGolf

Founded in 2008, JamGolf believes that for golf to thrive, it needs to be more accessible for everybody, and is committed to finding engaging ways to inspire the players of the future.

 

Featuring a 14 Bay two-tier driving range, Adventure Golf and a stunning 9-hole golf course, JamGolf’s physical space is even more impressive than its online store. With experts to advise each purchase, JamGolf’s stellar customer experience has bagged it a spot in the top 10 Golf Retailers on Trustpilot.

 

www.jamgolf.com

The Challenge

JamGolf decided to offer finance to customers across the country to give them access to the best products, at the best price, in an affordable way.

 

Helping customers spread the cost of golf products and experiences was important to JamGolf. However, they encountered some challenges along the way. 

Conversion rates

A provider was needed that could offer high enough credit thresholds to help customers finance a full purchase.

Speed of journey

The business was looking for a quick and simple finance journey to keep customers in the pipeline.

Reporting and data

The merchant was keen on having regular insights and data from its finance provider to help inform its decisions.

The Solution

JamGolf settled on Zopa’s retail finance solution, DivideBuy, which was able to meet the specific needs of the company in a quick, efficient manner.

 

Despite other finance providers either exiting the market or only offering limited options, Zopa’s status as a regulated lender and its smart credit engine meant it could offer responsible lending choices to customers.

Book a Demo

Our credit engine is so seamless, we can demo our solution in minutes. Experience our transformative customer journey in real-time and book a slot with our experts now.

Please note, a minimum turnover of £5M and minimum trading period of 24 months is required to offer Zopa’s finance solutions.

What our customers say

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